Privacy Policy

Welcome to Auto Flow | AFLO. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our automotive parts manufacturing and distribution services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways to better serve our wholesale and dealer networks. The information we may collect includes:

• Personal & Business Data: Personally identifiable information, such as your name, company name, shipping address, email address, and telephone number, that you voluntarily give to us when you inquire about our products, request quotes, or contact us.
• Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, and access times.

2. How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized business experience. Specifically, we may use information collected about you to:

• Process and deliver bulk orders, wholesale inquiries, and sample requests.
• Respond to customer service requests and provide technical product support.
• Send you important administrative messages, shipping updates, and invoicing details.
• Monitor and analyze usage trends to improve our digital catalog and website experience.
• Maintain strong, long-lasting business relationships across our dealer network.

3. Cookies and Web Beacons

We may use cookies, web beacons, and other tracking technologies on our site to help customize and improve your experience. When you access the site, your personal information is not collected directly through tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.

4. Disclosure of Your Information

We believe in building relationships based on trust. We do not sell, trade, or rent your personal identification or business information to third parties. We may share information we have collected about you only in specific situations:

• Logistics & Supply Chain: We share necessary details with trusted shipping providers, courier services, and freight forwarders to ensure the safe delivery of your orders.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, investigate potential violations of our policies, or protect the rights, property, and safety of others.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal and business information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception.

6. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the document on our website. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

7. Contact Us

If you have questions or comments about this Privacy Policy, or if you need to update your business contact information with us, please reach out directly: